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BoydGaming

Guest Service Ambassador

BoydGamingDubuque, IA
💰 $28,000 – $36,000/yrFull-time

Quick Summary

Guest Service Ambassador role focused on customer retention, membership recruitment, and floor assistance at a casino.

Skills & Keywords

customer servicemembership recruitmentPlayers' Clubcasino floor

Additional Information

Through direct contact, direct mail, telemarketing, and written correspondence, encourage customer retention and loyalty. Recruit new memberships for the Players' Club, increase rated play, and attend to guests' needs. Circulate on the casino floor assisting guests with questions and requests.

  • Circulate on the casino floor and assist customers with requests and questions.
  • Provide excellent customer service and promote Players’ Club benefits and events.
  • Recruit new customers and enhance current customer relationships through various methods such as direct mail, telemarketing, and written correspondence.
  • Instruct customers on the Players’ Club point system, awarding prizes and proper use of the club card.
  • Assist Casino and Slot Hosts with Player development efforts and events.
BoydGaming

BoydGaming

Las Vegas, NV

Las Vegas, NV

About BoydGaming

Gaming and hospitality company operating casinos and resorts.

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Guest Service Ambassador at BoydGaming | Qiggz