External Job · via Greenhouse

Field Operations Supervisor

stronghouseKansas City, MO

💰 $48,000 – $68,000/yrFull-timeroofingconstructionwindows and doors

Quick Summary

Field Operations Supervisor overseeing warranty and repair work for a home exterior company across roofing, gutters, siding, and windows.

warranty managementsubcontractor coordinationroofingfield operations

Qualifications

Oversee the assigned warranty and repair work performed after the project
Coordinate repair
Assign appropriate crews for warranty and repair
Ensure warranty work is completed quickly, correctly, and
Act as the point of contact for internal teams regarding service and warranty
Track and report warranty and repair trends to identify quality or installation issues
Maintain high levels of customer satisfaction related to post-install service
Ensure proper documentation, photos, and completion of reports are collected for all service work.
Conduct field visits and job site
Evaluate subcontractor quality and safety
Assist in resolving field issues, job complications, and crew performance
Maintain strong relationships with subcontractors and
Additional responsibilities and duties may be assigned based on business needs
1-2 years of experience in roofing, construction, or field operations management
1-2 years of experience managing subcontractors and labor pricing
Strong negotiation and relationship management skills
Strong organizational and scheduling abilities
Ability to manage multiple crews and service projects simultaneously
Valid driver’s license and ability to travel within the market
Fluency in English and Spanish