Avaya Telecom Support Technician
Quick Summary
Avaya Telecom Support Technician with 3-6 years of experience managing Communications Manager and Session Manager software to support telephone systems and call center operations.
Skills & Keywords
Qualifications of a successful candidate must include
• Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);
• Avaya Certifications (not required, but is a plus);
• Experience with Avaya Call Center (not required, but is a plus).
Responsibilities of the IT Resource shall include but are not limited to the following:
• Telephone Move, Add, Change work;
• Troubleshoot and resolve issues with telephones;
• Deploy advanced features as needed;
• Facilitate call center adds and changes;
• Facilitate department moves;
• ACD Changes cabling oversight for moves;
• Network port activations as needed;
• Train other team members.
Additional Information
Share the Profiles to mahesh(@)techtammina(dot)com
Contact: 703-349-1214
Job Type: C2C/1099
Status: USC/GC/H1B
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TecTammina
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