Plumbing Service Technician
Quick Summary
Residential plumbing service technician role diagnosing, repairing, and installing plumbing systems while delivering excellent customer service in Phoenix, AZ.
Skills & Keywords
Key Responsibilities
- Plumbing Diagnose, troubleshoot, and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties. Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring). Attend training meetings and continue professional development.
- Customer interaction Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system. Present resources for financing and various ways to enhance customer experience with our company. We do not sell; we consult with our customers and let them make the best decision for themselves. Present resources for financing and various ways to enhance customer experience with our company.
- Safety and compliance Follow all safety standards and regulations to maintain a safe working environment.
- Documentation Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
Qualifications and Requirements
- Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
- Valid plumbing license or certification as required by state regulations.
- Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
- Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
- Experience with ServiceTitan or similar field service software preferred
- Strong troubleshooting, communication, and customer service skills
- Ability to lift up to 75 lbs and work in varied conditions
Compensation & Benefits
Total rewards package
Benefits included
Work Environment
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
Apply today!
#HOW
For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers’ air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you’ve ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Howard Air
About Howard Air
Howard Air provides air conditioning and heating services for residential and commercial customers.
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